Shipping policy

 

Shipping Policy for StayUncomfortable

Welcome to StayUncomfortable! We're delighted to provide you with high-quality gym apparel. This Shipping Policy outlines important information about our shipping practices to ensure a smooth and satisfactory shopping experience.

1. Order Processing Time:

  • Orders are typically processed and shipped within 1-5 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may be slightly longer. Any delays will be communicated promptly.

2. Shipping Methods and Rates:

  • We offer various shipping options at checkout, including standard and expedited shipping.
  • Shipping rates are a flat rate shipping method.
  • Customers have the option to choose their preferred shipping method during checkout.

3. Delivery Times:

  • Estimated delivery times vary depending on the shipping method and your location.
  • Standard shipping within the contiguous United States typically takes 3-7 business days.
  • Expedited shipping options are available for faster delivery, with estimated delivery times of 1-3 business days.

4. International Shipping:

  • We ship internationally to select countries. International shipping rates and delivery times vary depending on the destination.
  • Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
  • You can track the status of your shipment using the provided tracking number through our website or the carrier's website.

6. Shipping Address:

  • Please ensure that your shipping address is accurate and complete to avoid any delivery issues.
  • We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

7. Shipping Delays:

  • While we strive to deliver your order in a timely manner, please note that unforeseen circumstances such as weather delays or carrier disruptions may occur.
  • In the event of a shipping delay, we will notify you promptly and provide updates on the status of your order.

8. Lost or Damaged Shipments:

  • In rare cases where a shipment is lost or damaged in transit, please contact us immediately at contact@stayuncomfortable.com.
  • We will work with the carrier to resolve the issue and ensure that you receive a satisfactory resolution, which may include a replacement or refund.

9. Contact Us:

  • If you have any questions or concerns about our shipping policy or your order, please don't hesitate to contact us at contact@stayuncomfortable.com.
  • Our customer service team is here to assist you and ensure that your shopping experience with StayUncomfortable is exceptional.

Thank you for choosing StayUncomfortable for your gym apparel needs!

Last updated: 6/11/24